Privacy Policy – Oxil Pty Ltd and associated Oxil Services
Effective: 2 October 2025
When you use Our Services, you trust us with your information. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it. We are committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
This Policy must be read together with our other terms and policies.
By using Our Services, you confirm that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information in accordance with its terms. If you do not agree, you must not use Our Services.
Purpose
For the purpose of this Policy, Personal Information has the meaning given in section 6(1) of the Privacy Act:
“Information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.”
Children
We comply with the Children’s Online Privacy Protection requirements. If you are under the age of 15, you must obtain a parent or guardian’s consent before using Our Services. All Personal Information provided by or about children will be handled in accordance with this Privacy Policy.
APP 1 – Open and Transparent Management of Personal Information
This Privacy Policy demonstrates our commitment to privacy and explains how we collect, use, and disclose information.
The Policy is available on our website or by contacting us directly. We may amend this Policy at any time by updating this page. All registered users will be notified of material changes via the email address linked to their account.
APP 2 – Anonymity and Pseudonymity
You may interact with us anonymously or under a pseudonym, but this may limit your ability to fully access or use Our Services.
APP 3 – Collection of Solicited Personal Information
We only collect Personal Information that is reasonably necessary to provide Our Services. This includes:
User ID, name, address, email and phone number
Transactional and program activity information
Device information (e.g., ID, type, IP address, geo-location, web log data)
Verification, transaction, and security information (including from lawful third-party sources such as credit checks or identity verification providers)
APP 4 – Dealing with Unsolicited Personal Information
If we receive unsolicited Personal Information, we will assess whether it could lawfully have been collected under APP 3. If not, we will destroy or de-identify it where lawful and reasonable to do so.
APP 5 – Notification of Collection
At or before the time of collecting Personal Information, we will notify you of:
The purposes for collection
Types of third parties (if any) we may disclose it to
Choices available to limit use or disclosure
How to contact us about privacy matters
APP 6 – Use and Disclosure of Personal Information
We use your Personal Information to:
Respond to your requests
Provide and improve Our Services
Communicate with you, including newsletters and promotions
Conduct internal administration, analytics, and compliance functions
Comply with legal obligations
We may disclose your Personal Information if required or authorised by law (e.g., to law enforcement).
You must not disclose another user’s Personal Information to third parties without their consent.
APP 7 – Direct Marketing
We may send you marketing communications consistent with the APPs. You can opt out at any time using the “unsubscribe” link in our emails. We will action opt-out requests within three business days.
APP 8 – Cross-Border Disclosure
At present, we do not disclose Personal Information to overseas recipients. If this changes, we will take reasonable steps to ensure that any overseas service providers comply with the APPs.
APP 9 – Government Identifiers
We do not use or disclose government-related identifiers (such as Tax File Numbers or Medicare Numbers).
APP 10 – Quality of Personal Information
We take reasonable steps to ensure that the Personal Information we collect is accurate, complete, and up to date, having regard to its purpose.
APP 11 – Security of Personal Information
We use industry-standard safeguards to protect the Personal Information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure.
APP 12 & 13 – Access to and Correction of Personal Information
As a registered user, you may access and correct your Personal Information at any time. If we believe your information is inaccurate, incomplete, or misleading, we will take steps to correct it.
If you request account deactivation, we will deactivate your account but may retain certain Personal Information where required for fraud prevention, dispute resolution, or compliance with legal obligations. Where possible, we will securely delete or de-identify data no longer required.
Contact Us
If you have any questions or concerns about your privacy, please contact us at:
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